Eden ValleyBathrooms & Plumbing · Carlisle
Mark's mobile rings first Call 01228 587 745

BPEC G3 Certified · WRAS & Water Regs Compliant · Carlisle, Penrith, Keswick & Brampton

Bathroom Fitters & Plumbers in Carlisle. Fixed written quotes, and wetrooms with a 10-year written no-leak warranty.

Full bathroom refurbishments, level-access wetrooms, shower and leak repairs, and unvented hot water cylinders for strong mains-pressure showers, across Carlisle, Penrith, Keswick, Brampton and Haltwhistle.

Mark's mobile rings firstSurveys & installations Mon–Fri 8am–6pm, Sat 9am–1pm · Emergency leaks & cylinder call-outs 7 days, 8am–8pm · ★ 4.9 from 74 Google reviews
Finished walk-in wetroom in a stone-walled Cumbrian home: fluted glass screen, brushed brass rainfall shower and a slim linear drain set into a step-free porcelain floor
Step-free walk-in wetroom10-year no-leak warranty
  1. 18 YearsFitting bathrooms & wetrooms across Cumbria
  2. 310+Complete bathrooms & wetrooms tiled and handed over
  3. 10-YearWritten no-leak warranty on every wetroom, plus 5 years on our workmanship
  4. 7 DaysEmergency leak & cylinder call-outs, 8am–8pm

When you ring

One number. Mark's mobile rings first.

Surveys & Installations: Mon–Fri 8am–6pm, Sat 9am–1pm · Emergency Leaks & Cylinder Call-Outs: 7 Days (8am–8pm)

Who answers

Mark, first

Call 01228 587 745 and Mark Henderson's mobile rings first. Only if he's under a floor or soldering pipework does reception take your postcode and job details, so Mark can ring you back between jobs.

Surveys & installations

Mon–Fri 8am–6pm
Sat 9am–1pm

Free home surveys, bathroom and wetroom fitting, and cylinder installations.

Emergency call-outs

7 days · 8am–8pm

Leaks, burst pipes and cylinders with no hot water. The £95 leak diagnosis is the same price every day. Ring after 8pm and Mark calls you back from 8am.

One firm for the whole job. We handle all bathrooms, wetrooms, unvented hot-water cylinders (G3) and plumbing leaks in-house, and partner with our dedicated Gas Safe heating engineer whenever a job includes a boiler swap or gas pipework.

01 — Published prices

Clear Plumbing & Bathroom Prices Before Any Work Starts.

Every job comes with an itemised written quote. No hidden extras and no vague day-rate surprises. Prices include labour, materials and waste removal.

01

Full Bathroom Refurbishment

From£4,800

Complete strip-out, pipework alterations, plastering, wall & floor tiling, suite installation, and waste removal. Completed in 7–10 working days.

View bathroom installations →
02

Walk-In Wetrooms & Level Access

From£5,400

A step-free shower floor that's 100% waterproof underneath (Schlüter-KERDI tanking), non-slip porcelain tiles and a 10mm frameless glass screen.

View wetroom conversions →
03

Strong Mains-Pressure Hot Water

From£1,650

Two showers at full pressure at once. Heatrae Sadia Megaflo and Santon unvented cylinders, fitted and serviced by a BPEC G3-qualified plumber.

View unvented cylinders →
04

Shower Repairs & Replacements

From£115

Van stock of genuine Mira, Aqualisa, Grohe, Bristan, and Triton cartridges, thermostatic valves, and Stuart Turner shower pumps.

Book a shower repair →
05

Tap, Toilet & Radiator Replacements

From£95

Dripping ceramic disc taps, syphon/fill-valve rebuilds, concealed cistern repairs, and designer bathroom towel warmers.

Get a fixed plumbing price →
06

Burst Pipes, Leaks & Stopcocks

£95 Fixed diagnosis

Hidden leaks found with a thermal camera before anything gets ripped out. Burst pipes, weeping joints, seized stopcocks and overflowing cisterns, 7 days, 8am–8pm.

How the £95 leak diagnosis works →

Also: level-access & mobility bathrooms with walk-in showers, discreet grab rails and comfort-height WCs. Prices include labour, materials and waste removal.

02 — Bathroom packages

Three Clear Ways to Upgrade Your Bathroom.

One team from strip-out to silicone. Every package is quoted in writing after a free survey.

Cloakroom & En-Suite Refresh

From £2,950

Suite swap in existing layout

Includes:

  • Removal of old sanitaryware
  • New close-coupled or back-to-wall WC
  • Vanity basin unit
  • Thermostatic shower mixer
  • Splashback tiling, and waste disposal
Enquire about Cloakroom Refresh
Most chosen

Complete Family Bathroom

From £5,450

Everything in Cloakroom Refresh, plus:

  1. Full cement-board wall prep & floor levelling
  2. Up to 22m² porcelain or natural stone tiling
  3. Heated towel rail, LED demister cabinet & extractor upgrade
  4. 100% waterproof shower area (Schlüter-KERDI tanking), with a 10-year written no-leak warranty and 5 years on our workmanship
Book a Free Bathroom Survey

Bespoke Wetroom & Unvented Upgrade

From £7,800

Everything in Complete Family Bathroom, plus:

  1. Step-free floor, waterproofed wall to wall (full-room Schlüter tanking)
  2. Wall-hung concealed Geberit frame & brushed brassware
  3. Mains-pressure shower pump or G3 unvented cylinder check
Plan a Bespoke Wetroom
Mark Henderson checking 1:60 laser falls on a tanked wetroom floor with a spirit level

03 — How Mark works

Done in the right order, so it stays dry for decades.

Mark Henderson checking falls on a tanked wetroom floor
Completed walk-in wetroom in Stanwix with non-slip porcelain, linear drain and brushed brass rainfall shower
Waterproof walk-in wetroom, Stanwix CA3Sep 2026

A shower leak usually starts behind the tiles, so we tank first, test it, then tile. Six things we never skip.

  1. Walls that can't go softWaterproof boards behind every shower (Schlüter-KERDI-BOARD), never ordinary plasterboard that softens when it gets wet.
  2. A 100% waterproof layerA Schlüter-KERDI membrane across the floor and up the walls, every seam sealed. We flood it for 24 hours and check the ceiling below before a single tile goes down.
  3. Water drains, never poolsThe floor slopes gently to a slim linear drain, so water runs away from the door.
  4. Pipes tested before they're hiddenCopper and Speedfit pipework clipped and pressure-tested before the boards go on.
  5. No skip on your driveOld suite and rubble bagged and taken away the same day.
  6. Strong showersMains-pressure unvented cylinders (Heatrae Sadia Megaflo, OSO, Santon), or a Stuart Turner booster pump for older Cumbrian homes with weak showers.

04 — Recent jobs

What Carlisle customers said.

★ 4.9 from 74 Google reviews. Three of the latest, word for word — plus the Stanwix wetroom, before and after.

Finished walk-in wetroom in Stanwix with limestone-effect porcelain and brushed brass rainfall shower
Tired 1990s bathroom in Stanwix before the wetroom conversion
Before After

Helen Graham · Stanwix, Carlisle (CA3)14 Sep 2026

★★★★★

14 Sep 2026 · Google

“Mark and Ryan ripped out our tired 1990s bathroom in Stanwix (CA3) and built a walk-in wetroom for my mum. They tanked the entire floor and walls, laid non-slip porcelain tiles, and took every bag of rubble away the same afternoon. Spotless work.”

Helen Graham
Stanwix, Carlisle (CA3)

★★★★★

28 Aug 2026 · Google

“Our Mira digital shower died on a Sunday afternoon. The phone was answered straight away, we got a text confirmation within seconds, and Mark arrived Monday morning in Dalston with the exact valve cartridge on his van. Fixed in 45 minutes for the exact £115 quoted.”

David & Clare Bell
Dalston (CA5)

★★★★★

03 Aug 2026 · Google

“Replaced a noisy gravity tank in our Brampton sandstone cottage with a 210L Heatrae Sadia Megaflo unvented cylinder. For the first time in 12 years both showers run at full mains pressure at the same time. Neat copper pipework.”

Richard Armstrong
Brampton (CA8)

05 — Free written quote

Book a Free Survey. Takes 30 Seconds.

White unvented hot water cylinder with neatly clipped copper pipework and safety valves
Heatrae Sadia Megaflo, Brampton CA8
Step 1 of 3
Check we cover your Cumbria postcode

Or tap your area

06 — Areas covered

From Kingstown to Penrith, Keswick and the Tyne Valley.

Unit 4 Kingstown Broadway, Kingstown Industrial Estate, Carlisle, CA3 0HA.

07 — Questions

Before you ring.

Still unsure? Call 01228 587 745.

Can you do boiler or gas work too?

We handle all bathrooms, wetrooms, unvented hot-water cylinders (G3) and plumbing leaks in-house, and partner with our dedicated Gas Safe heating engineer whenever a job includes a boiler swap or gas pipework. You still deal with one person, Mark, and get one written quote.

When can I reach you?

Surveys & installations: Mon–Fri 8am–6pm, Sat 9am–1pm. Emergency leaks & cylinder call-outs: 7 days, 8am–8pm. Mark's mobile rings first. Only if he's under a floor or soldering pipework does reception take your postcode and job details, so Mark can ring you back between jobs.

How long does a full bathroom refit take?

7 to 10 working days from strip-out to silicone seal.

Do I need to hire a skip?

No. We bag and remove all old baths, tiles and rubble ourselves, usually the same day it comes out.

Are your prices fixed?

Yes. After a free survey you get an itemised written quote. Prices include labour, materials and waste removal, and the price on the quote is the price you pay.

What's the difference between the 5-year and 10-year warranties?

The 5-year workmanship warranty covers our labour and every joint we make. The 10-year Schlüter tanking warranty covers the waterproofing system behind your tiles, and comes with every Schlüter-tanked wetroom and shower zone.

Do you charge a call-out fee?

There's no separate call-out fee. Leaks are a £95 fixed diagnosis at the same price 7 days a week, 8am–8pm, and the repair price is confirmed before any further work.